How To Fix HRESS_CLMS_MSG021 - Enter Roster Point category

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 021

• Message text: Enter Roster Point category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG021 - Enter Roster Point category ?

  The SAP error message HRESS_CLMS_MSG021, which prompts the user to "Enter Roster Point category," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee roster management or time management functionalities.
  Cause:
  This error message usually arises when a user attempts to create or modify a roster entry without specifying a required field, specifically the "Roster Point category." The Roster Point category is essential for defining the type of roster entry being created, such as regular working hours, overtime, leave, etc. If this field is left blank or not properly filled, the system will trigger this error.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Input Fields: Ensure that you have filled in all mandatory fields in the roster entry form, particularly the "Roster Point category." 
  
  
  Select Appropriate Category: From the dropdown or selection list, choose the appropriate Roster Point category that corresponds to the type of entry you are trying to create.
  
  
  Review Configuration: If you are unsure about the available categories, consult with your SAP HCM administrator or HR department to understand the valid Roster Point categories configured in your system.
  
  
  System Authorization: Ensure that you have the necessary authorizations to access and modify roster entries. Lack of permissions might prevent you from seeing or selecting the required categories.
  
  
  Consult Documentation: If the issue persists, refer to the SAP documentation or help files related to roster management for additional guidance.
  
  
  Contact Support: If you are still unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Training: Ensure that users are trained on how to properly enter roster data, including understanding the significance of the Roster Point category.
  System Updates: Sometimes, system updates or patches can affect functionality. Ensure your SAP system is up to date.
  
  By following these steps, you should be able to resolve the HRESS_CLMS_MSG021 error and successfully enter the required Roster Point category.