How To Fix HREIC_APPL413 - There is no assignment between the inbox status and item type status

SAP Error Message - Details

• Message type: E = Error

• Message class: HREIC_APPL - Message Class for EIC Application

• Message number: 413

• Message text: There is no assignment between the inbox status and item type status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREIC_APPL413 - There is no assignment between the inbox status and item type status ?

  The SAP error message HREIC_APPL413, which states "There is no assignment between the inbox status and item type status," typically occurs in the context of SAP's Employee Interaction Center (EIC) or related HR processes. This error indicates that there is a mismatch or missing configuration between the status of an item in the inbox and the expected status for that item type.
  Cause:
  
  Configuration Issues: The most common cause of this error is a misconfiguration in the status management settings. This can happen if the status values for the inbox items are not properly mapped to the corresponding item types.
  Missing Entries: There may be missing entries in the configuration tables that define the relationship between inbox statuses and item types.
  Custom Development: If there are custom developments or enhancements in the system, they might not align with the standard configurations, leading to this error.
  Transport Issues: If the system has recently undergone a transport of changes, it is possible that the necessary configurations were not transported correctly.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the configuration settings for the Employee Interaction Center or the relevant HR module.
  Verify the mapping between inbox statuses and item types. Ensure that all necessary statuses are defined and correctly assigned.
  
  
  
  Maintain Status Mapping:
  
  Use transaction codes like SPRO to access the configuration settings.
  Navigate to the relevant section for status management and ensure that the mappings are complete.
  
  
  
  Review Custom Code: 
  
  If there are custom developments, review the code to ensure that it adheres to the expected status mappings.
  Make necessary adjustments to align with the standard configurations.
  
  
  
  Check Transport Requests: 
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary configurations were included and correctly applied.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional configuration steps.
  
  
  
  Testing: 
  
  After making changes, perform thorough testing to ensure that the error is resolved and that the system behaves as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to HREIC_APPL413 for additional insights or patches.
  Community Forums: Engage with SAP community forums or support channels for shared experiences and solutions from other users who may have encountered the same issue.
  Documentation: Review the official SAP Help documentation for the Employee Interaction Center or the specific HR module you are working with for detailed configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.