How To Fix HREFIGB011 - This record has the same key as another record; update is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HREFIGB - Messages for Electronic-Filing

• Message number: 011

• Message text: This record has the same key as another record; update is not possible

What causes this issue?

The XML file that has been parsed contains records with duplicate values
for the keys, such as:
<ZK>Issue Date</>
<ZK>Effective Date</>
<ZK>Nat.Ins.No.</>
This can happen, for example, if a form was issued for the employee and
at a later point in time an amendment to the form was made (without
deleting the original record).

System Response

Since it is not possible to determine which of the two records are
correct, the system does not allow an automatic update of the infotype
to occur.

How to fix this error?

Check the incoming form by clicking on the hotspot (infotype number).
The information displayed relates to the incoming form and may differ
for each associated duplicate record.
Contact the Inland Revenue to determine which record should be updated.
The record to be processed can be moved to the processing section by
clicking on the icon in the <ZK>Reset </>column.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HREFIGB011 - This record has the same key as another record; update is not possible ?

  The SAP error message HREFIGB011 indicates that there is an attempt to update a record in the database that has the same key as another existing record. This typically occurs in scenarios where unique constraints are enforced on certain fields in the database, and the system is trying to insert or update a record that would violate this uniqueness.
  Cause:
  
  Duplicate Key Violation: The most common cause is that the record you are trying to update or insert has a key (like a primary key or unique index) that already exists in the database.
  Data Entry Errors: There may be a mistake in the data entry process, leading to duplicate records being created.
  Concurrency Issues: If multiple users or processes are trying to update the same record simultaneously, it can lead to conflicts.
  Incorrect Logic in Custom Code: If there are custom programs or enhancements, they might not be handling the logic correctly, leading to attempts to create duplicate records.
  
  Solution:
  
  Check Existing Records: Before performing the update, check the database to see if a record with the same key already exists. You can use transaction codes like SE16 or SE11 to view the relevant table.
  Modify the Update Logic: If you are using custom code, ensure that the logic checks for existing records before attempting to insert or update.
  Data Cleanup: If duplicates exist in the database, you may need to clean up the data. This could involve deleting or merging duplicate records.
  Error Handling: Implement proper error handling in your code to manage situations where a duplicate key violation occurs.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or module you are working with for any known issues or additional guidance.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SE16 (Data Browser) or SE11 (Data Dictionary) to investigate the table structure and existing records.
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for HREFIGB011 in the SAP Support Portal.
  Debugging: If you have access to debugging tools, you can trace the program execution to see where the error is being triggered.
  User Authorization: Ensure that the user has the necessary authorizations to perform the update operation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.