How To Fix HRDSYS619 - Customer-specific documentation class &1 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: HRDSYS - Messages for HR documentation system

• Message number: 619

• Message text: Customer-specific documentation class &1 could not be created

What causes this issue?

The customer-specific documentation class could not be created.
The conversion tool also converts texts of RPDSYS object types Book and
Chap. These object types are not supported in HRDSYS as an SAP
documentation class, so a customer-specific documentation class is
created (ZBOOK or ZCHAP).
This class could not be created:
1) An internal error has occurred.
2) The system already contains a customer-specific documentation class
with this name which has different settings, as required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRDSYS619 - Customer-specific documentation class &1 could not be created ?

  The SAP error message HRDSYS619 indicates that a customer-specific documentation class could not be created. This error typically arises in the context of SAP HR (Human Resources) or SAP HCM (Human Capital Management) when there is an issue with the configuration or setup of documentation classes.
  Causes:
  
  Missing Configuration: The documentation class may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to create or modify documentation classes.
  Technical Issues: There could be underlying technical issues, such as database problems or inconsistencies in the system.
  Incorrect Parameters: The parameters or settings used during the creation process may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in the SAP system (usually found in the IMG under Personnel Management or similar).
  Ensure that the documentation class is defined correctly and that all required fields are filled out.
  
  
  
  Review Authorizations:
  
  Verify that the user attempting to create the documentation class has the necessary authorizations. This can be done by checking the user's roles and authorizations in the system.
  
  
  
  Check for Technical Issues:
  
  Look for any system logs or error messages that might indicate a technical issue. You can use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  If there are database issues, consider running database consistency checks or contacting your technical support team.
  
  
  
  Validate Input Parameters:
  
  Ensure that all input parameters used during the creation of the documentation class are correct and valid. Double-check for any typos or incorrect values.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Testing in Development Environment:
  
  If possible, replicate the issue in a development or test environment to troubleshoot without affecting the production system.
  
  
  
  Related Information:
  
  Documentation Classes: In SAP HR, documentation classes are used to manage and store various types of employee-related documents. Understanding how these classes work can help in troubleshooting.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  SAP Help Portal: The official SAP Help Portal contains documentation and guides that can assist in understanding the configuration and usage of documentation classes.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with an SAP expert for further assistance.