How To Fix HRCMP00REPORTING311 - Employee's address could not be determined on &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRCMP00REPORTING - Compensation Management: Reporting and Workflow

  • Message number: 311

  • Message text: Employee's address could not be determined on &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRCMP00REPORTING311 - Employee's address could not be determined on &1 ?

    The SAP error message HRCMP00REPORTING311 indicates that the system is unable to determine the employee's address for the specified employee (indicated by &1). This error typically arises in the context of HR reporting or when generating documents that require employee address information.

    Causes:

    1. Missing Address Data: The employee's address information may not be maintained in the system. This could be due to incomplete data entry during employee onboarding or updates.
    2. Incorrect Infotype Data: The relevant infotype (usually Infotype 0006 - Addresses) may not be correctly filled out or may be missing entirely.
    3. Data Consistency Issues: There may be inconsistencies in the employee master data that prevent the system from retrieving the address.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the employee's address data.
    5. Technical Issues: There could be a technical issue with the system or a problem with the report being executed.

    Solutions:

    1. Check Employee Master Data:

      • Go to the employee's master data (transaction code PA20 or PA30) and check if the address information is correctly maintained in Infotype 0006.
      • Ensure that the address is valid and complete.
    2. Maintain Missing Data:

      • If the address is missing, enter the required address information in the appropriate infotype.
      • Ensure that the address is marked as valid for the relevant period.
    3. Review Infotype Records:

      • Check for any other infotypes that may be relevant to the employee's address (e.g., Infotype 0002 - Personal Data) and ensure they are correctly filled out.
    4. Check Authorizations:

      • Verify that the user executing the report has the necessary authorizations to access employee address data.
    5. Run Consistency Checks:

      • Use transaction code PU03 to run consistency checks on the employee data to identify any discrepancies.
    6. Consult Technical Support:

      • If the issue persists after checking the above points, consult your SAP technical support team to investigate any potential system or configuration issues.

    Related Information:

    • Infotype 0006 (Addresses): This infotype is crucial for maintaining employee address information. Ensure that it is filled out correctly.
    • Transaction Codes:
      • PA20: Display HR Master Data
      • PA30: Maintain HR Master Data
      • PU03: Consistency Check for HR Master Data
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.

    By following these steps, you should be able to identify and resolve the issue causing the error message HRCMP00REPORTING311.

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