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Message type: E = Error
Message class: HRCMP00REPORTING - Compensation Management: Reporting and Workflow
Message number: 311
Message text: Employee's address could not be determined on &1
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HRCMP00REPORTING311
- Employee's address could not be determined on &1 ?The SAP error message HRCMP00REPORTING311 indicates that the system is unable to determine the employee's address for the specified employee (indicated by &1). This error typically arises in the context of HR reporting or when generating documents that require employee address information.
Causes:
- Missing Address Data: The employee's address information may not be maintained in the system. This could be due to incomplete data entry during employee onboarding or updates.
- Incorrect Infotype Data: The relevant infotype (usually Infotype 0006 - Addresses) may not be correctly filled out or may be missing entirely.
- Data Consistency Issues: There may be inconsistencies in the employee master data that prevent the system from retrieving the address.
- Authorization Issues: The user may not have the necessary authorizations to view or access the employee's address data.
- Technical Issues: There could be a technical issue with the system or a problem with the report being executed.
Solutions:
Check Employee Master Data:
- Go to the employee's master data (transaction code PA20 or PA30) and check if the address information is correctly maintained in Infotype 0006.
- Ensure that the address is valid and complete.
Maintain Missing Data:
- If the address is missing, enter the required address information in the appropriate infotype.
- Ensure that the address is marked as valid for the relevant period.
Review Infotype Records:
- Check for any other infotypes that may be relevant to the employee's address (e.g., Infotype 0002 - Personal Data) and ensure they are correctly filled out.
Check Authorizations:
- Verify that the user executing the report has the necessary authorizations to access employee address data.
Run Consistency Checks:
- Use transaction code PU03 to run consistency checks on the employee data to identify any discrepancies.
Consult Technical Support:
- If the issue persists after checking the above points, consult your SAP technical support team to investigate any potential system or configuration issues.
Related Information:
By following these steps, you should be able to identify and resolve the issue causing the error message HRCMP00REPORTING311.
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