How To Fix HRCMP00REPORTING309 - Employee's basic pay not found on &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRCMP00REPORTING - Compensation Management: Reporting and Workflow

  • Message number: 309

  • Message text: Employee's basic pay not found on &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRCMP00REPORTING309 - Employee's basic pay not found on &1 ?

    The SAP error message HRCMP00REPORTING309 indicates that the system could not find the basic pay information for an employee in the specified period. This error typically arises during payroll processing or reporting when the system attempts to access an employee's compensation data but cannot locate it.

    Causes:

    1. Missing Master Data: The employee's master data may not be fully maintained, particularly the infotype related to basic pay (Infotype 0008).
    2. Incorrect Validity Period: The reporting period may not align with the validity period of the employee's basic pay record.
    3. Data Deletion: The basic pay record may have been deleted or not yet created for the employee.
    4. Incorrect Employee Selection: The employee ID or selection criteria used in the report may be incorrect.
    5. Payroll Not Processed: The payroll for the employee may not have been processed for the relevant period, leading to missing data.

    Solutions:

    1. Check Employee Master Data:

      • Navigate to the employee's master data (Transaction PA30) and verify that Infotype 0008 (Basic Pay) is correctly maintained.
      • Ensure that the record is active and has the correct validity dates.
    2. Review Reporting Period:

      • Confirm that the reporting period you are using matches the validity period of the basic pay record. Adjust the report parameters if necessary.
    3. Verify Payroll Processing:

      • Ensure that payroll has been processed for the employee for the relevant period. If not, run the payroll for that period.
    4. Check for Data Deletion:

      • Investigate if the basic pay record was inadvertently deleted. If so, you may need to recreate it.
    5. Correct Employee Selection:

      • Double-check the employee selection criteria in the report to ensure you are querying the correct employee.
    6. Consult with HR/Payroll Team:

      • If you are unable to resolve the issue, consult with your HR or payroll team for further assistance. They may have additional insights or access to tools that can help diagnose the problem.

    Related Information:

    • Infotype 0008 (Basic Pay): This infotype stores the basic pay information for employees and is crucial for payroll calculations.
    • Transaction Codes:
      • PA30: Maintain HR Master Data
      • PA20: Display HR Master Data
      • PC00_MXX_CALC: Payroll processing (where MXX is the country code)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    By following these steps, you should be able to identify and resolve the issue causing the error message HRCMP00REPORTING309.

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