How To Fix HRBPS00REQUEST138 - Employee without dependents is not eligible for this request type &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBPS00REQUEST - Message class for benefit request

• Message number: 138

• Message text: Employee without dependents is not eligible for this request type &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBPS00REQUEST138 - Employee without dependents is not eligible for this request type &1. ?

  The SAP error message HRBPS00REQUEST138 indicates that an employee without dependents is not eligible for a specific request type in the SAP system. This error typically arises in the context of benefits administration or employee self-service scenarios where certain requests (like benefits enrollment, family-related leave, etc.) require the employee to have dependents registered in the system.
  Cause:
  
  No Dependents Registered: The employee does not have any dependents recorded in the SAP system, which is a prerequisite for the request type being processed.
  Incorrect Request Type: The request type being initiated may inherently require dependents (e.g., health insurance enrollment for family coverage).
  Configuration Issues: There may be configuration settings in the SAP system that dictate eligibility criteria for certain request types.
  
  Solution:
  
  
  Add Dependents: If the employee is supposed to have dependents, ensure that they are correctly entered into the system. This can typically be done through the employee's personal information or benefits management section.
  
  Navigate to the relevant infotype (e.g., Infotype 0021 for family members) and add the dependents.
  
  
  
  Review Request Type: Confirm that the request type being initiated is appropriate for the employee's situation. If the employee does not have dependents, they should not be attempting to submit a request that requires them.
  
  
  Check Configuration: If the employee should be eligible for the request type despite not having dependents, review the configuration settings in the SAP system. This may involve checking the eligibility rules set up for the specific request type in the benefits module.
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for specific details on the request type and its eligibility criteria.
  
  
  Contact Support: If the issue persists after checking the above points, it may be necessary to contact your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes related to employee data, such as Infotype 0021 (Family Members) and Infotype 0002 (Personal Data).
  SAP Notes: Check for any SAP Notes or updates that may address this specific error or provide additional context.
  User Roles: Ensure that the user attempting to make the request has the appropriate permissions and roles assigned in the SAP system.
  
  By following these steps, you should be able to resolve the error and proceed with the necessary requests in the SAP system.