How To Fix HRBENUSCOBRA013 - & of &: Error calculating dates for the COBRA letter

HRBENUSCOBRA013 - Overview

• Message type: E = Error

• Message class: HRBENUSCOBRA - Error Messages for Benefits - COBRA (US)

• Message number: 013

• Message text: & of &: Error calculating dates for the COBRA letter

What causes this issue?

For the COBRA-qualifying event "&V1&" of &V2&, the system tried to
determine the values of a number of fields to be printed on the COBRA
letter, such as the begin and end date of the COBRA maximum coverage
period, the end date of the COBRA election period, and so on. However,
the Customizing data underlying this information could not be read from
either the <ZK>COBRA Maximum Coverage Period</> view (V_T5UDC) or the
<ZK>COBRA Administrative Data</> view (V_T5UDD).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that maximum coverage periods are set up for all legally defined
qualifying event types in the COBRA section of Benefits Customizing, in
the activity <LS>Define Qualifying Event Coverage Periods</>.
In the activity <LS>Define Notification and Payment Intervals</>, make
sure that administrative details are set up for those states where
state law concerning COBRA differs from federal law. At the minimum, an
entry must exist for the District of Columbia, reflecting the federal
regulations.
INCLUDE BEN_MESS_NAVIGATE_TO_IMG OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUSCOBRA013 - & of &: Error calculating dates for the COBRA letter ?

  The SAP error message HRBENUSCOBRA013 typically relates to issues in the calculation of dates for COBRA (Consolidated Omnibus Budget Reconciliation Act) letters in the HR module, specifically in the context of benefits administration. This error can occur due to various reasons, including incorrect configuration, missing data, or issues with the employee's benefits records.
  Causes:
  
  Missing or Incorrect Data: The employee's benefits data may be incomplete or incorrect, such as missing termination dates, eligibility dates, or other relevant information.
  
  Configuration Issues: The COBRA configuration in the SAP system may not be set up correctly, leading to errors in date calculations.
  Date Format Issues: There may be inconsistencies in date formats that the system cannot process.
  Program Errors: There could be bugs or issues in the custom programs or standard SAP programs that handle COBRA letter generation.
  
  Solutions:
  
  Check Employee Data: Verify that all necessary employee data is complete and accurate. This includes checking the employee's termination date, eligibility