How To Fix HRBENUS_ACA509 - The address of employee &1 could not be retrieved from infotype 6.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBENUS_ACA - Affordable Care Act System Messages

• Message number: 509

• Message text: The address of employee &1 could not be retrieved from infotype 6.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBENUS_ACA509 - The address of employee &1 could not be retrieved from infotype 6. ?

  The SAP error message HRBENUS_ACA509 indicates that the system is unable to retrieve the address of an employee from Infotype 6 (Addresses). This issue typically arises in the context of the Affordable Care Act (ACA) reporting in the United States, where accurate employee address information is crucial for compliance.
  Cause:
  
  Missing Address Data: The employee may not have an address recorded in Infotype 6.
  Incorrect Infotype Configuration: There may be issues with how Infotype 6 is configured or how data is being retrieved.
  Data Inconsistencies: There could be inconsistencies or errors in the employee's master data.
  Authorization Issues: The user may not have the necessary permissions to access the address data.
  
  Solution:
  
  
  Check Infotype 6: 
  
  Go to the employee's master data (transaction PA30) and check if Infotype 6 is populated with the correct address information.
  If the address is missing, you will need to enter it.
  
  
  
  Review Configuration:
  
  Ensure that Infotype 6 is correctly configured in the system. This includes checking the settings for address types and ensuring that the relevant data is being captured.
  
  
  
  Data Consistency Check:
  
  Run a report or transaction to check for inconsistencies in employee master data. This can help identify any missing or incorrect entries.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to view and edit Infotype 6 data. If not, contact your system administrator to adjust the permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to ACA reporting and Infotype 6 to ensure compliance and correct usage.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotype 6 (Addresses): This infotype is used to store address information for employees in SAP HR.
  ACA Reporting: The Affordable Care Act requires employers to report certain information about health coverage offered to employees, including accurate employee addresses.
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  S_PH0_48000120: Report for checking employee data consistency.
  
  
  
  By following these steps, you should be able to resolve the HRBENUS_ACA509 error and ensure that employee address data is correctly maintained in the system.