How To Fix HRBEN00SERVICE007 - Equivalent length of service is not defined for plan &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00SERVICE - Error messages for Benefits - Calculation of service

• Message number: 007

• Message text: Equivalent length of service is not defined for plan &1

What causes this issue?

For the current employee, the system tried to determine length of
service from actual hours cumulated while participating in the
retirement plan &1. However, no rules are defined for this plan to
determine how actual hours should be translated into service.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the <LS>Retirement Plan Service</> section of Benefits Customizing,
set up rules for translating actual hours into service in the activity
<LS>Define Benefit Equivalent Service</>.
INCLUDE BEN_MESS_NAVIGATE_TO_IMG OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00SERVICE007 - Equivalent length of service is not defined for plan &1 ?

  The SAP error message HRBEN00SERVICE007 indicates that the equivalent length of service is not defined for a specific benefits plan in the system. This error typically arises in the context of employee benefits administration, particularly when processing benefits-related data.
  Cause:
  The error occurs when the system attempts to calculate or retrieve the equivalent length of service for a benefits plan (denoted by &1 in the error message) but cannot find the necessary configuration or data. This can happen due to several reasons:
  
  Missing Configuration: The benefits plan may not have been properly configured in the system to define the equivalent length of service.
  Incorrect Plan Assignment: The employee may be assigned to a benefits plan that does not have the required length of service defined.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's records or in the benefits plan configuration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Benefits Plan Configuration:
  
  Navigate to the benefits plan configuration in the SAP system (usually found in the IMG under Personnel Administration or Benefits).
  Ensure that the equivalent length of service is defined for the specific plan in question.
  
  
  
  Review Employee Assignment:
  
  Check the employee's benefits assignment to ensure they are correctly assigned to the appropriate benefits plan.
  Verify that the employee's records are complete and accurate.
  
  
  
  Define Equivalent Length of Service:
  
  If the equivalent length of service is not defined, you will need to create or update the configuration for the benefits plan to include this information.
  This may involve defining the rules for how length of service is calculated and ensuring that all necessary parameters are set.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to benefits configuration for additional guidance on how to set up equivalent length of service.
  
  
  
  Testing:
  
  After making the necessary changes, test the configuration by processing the benefits for the affected employee again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (to access the IMG) or PA30 (to view employee data) to navigate through the system.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the HRBEN00SERVICE007 error in your SAP system.