How To Fix HRBEN00PAYROLL021 - No relevant retirement plans were found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00PAYROLL - Error messages for Benefits - Payroll

• Message number: 021

• Message text: No relevant retirement plans were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00PAYROLL021 - No relevant retirement plans were found ?

  The SAP error message HRBEN00PAYROLL021 indicates that the system could not find any relevant retirement plans for the employee during the payroll process. This error typically arises in the context of employee benefits and payroll processing in SAP HR (Human Resources) modules.
  Causes:
  
  
  Missing Retirement Plan Configuration: The retirement plans may not be configured correctly in the system. This could include missing plan types or incorrect settings in the benefits configuration.
  
  
  Employee Master Data Issues: The employee's master data may not have the necessary information related to retirement plans. This could include missing infotypes or incorrect entries.
  
  
  Eligibility Criteria Not Met: The employee may not meet the eligibility criteria for any retirement plans defined in the system.
  
  
  Incorrect Payroll Control Record: The payroll control record may not be set up correctly, which can affect the processing of benefits.
  
  
  Data Consistency Issues: There may be inconsistencies in the data related to the employee's benefits or retirement plans.
  
  
  Solutions:
  
  
  Check Retirement Plan Configuration:
  
  Verify that the retirement plans are correctly configured in the system. This includes checking the plan types and ensuring that they are active and properly defined.
  
  
  
  Review Employee Master Data:
  
  Check the employee's master data (infotypes) to ensure that the relevant retirement plan information is entered correctly. Key infotypes to review include:
  
  Infotype 0001 (Organizational Assignment)
  Infotype 0002 (Personal Data)
  Infotype 0580 (Retirement Plan Data)
  
  
  
  
  
  Verify Eligibility Criteria:
  
  Ensure that the employee meets the eligibility criteria for the retirement plans. This may involve checking the employee's age, service length, or other relevant factors.
  
  
  
  Check Payroll Control Record:
  
  Review the payroll control record to ensure that it is set up correctly for the payroll period in question. Make sure that the payroll run is not locked or restricted.
  
  
  
  Run Consistency Checks:
  
  Use SAP tools to run consistency checks on the employee's benefits data to identify any discrepancies or missing information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific configuration steps related to retirement plans and benefits processing.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to review and edit employee data.
  Infotypes: Familiarize yourself with relevant infotypes related to benefits and retirement plans, such as Infotype 0580 (Retirement Plan Data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP HR functional consultant or technical support for further assistance.