How To Fix HRBEN00IDOC029 - The service segments for plan & do not have the same evaluation date

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00IDOC - Error messages for Benefits - Data transmission (IDOC)

• Message number: 029

• Message text: The service segments for plan & do not have the same evaluation date

What causes this issue?

INCLUDE BEN_MESS_IDOC_INVALID_SEGMT OBJECT DOKU ID TX
The IDoc contains E1BENRET08 segments (<ZK>Retirement Plans - Service
</>) with different valuation dates (field <ZH>VAL_DATE</>) for plan
&V1&. However, in order to be processed successfully, all service
segments must have the same valuation date.
INCLUDE BEN_MESS_IDOC_PROC_ERROR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00IDOC029 - The service segments for plan & do not have the same evaluation date ?

  The SAP error message HRBEN00IDOC029 indicates that there is a mismatch in the evaluation dates of service segments for a specific plan in the context of Benefits Administration. This error typically arises when processing IDocs related to employee benefits, such as health insurance or retirement plans, where the evaluation dates of the segments do not align.
  Cause:
  
  Mismatched Evaluation Dates: The primary cause of this error is that the service segments (e.g., benefits plans) being processed have different evaluation dates. Each segment must have the same evaluation date for the system to process them correctly.
  Incorrect Data Entry: There may be incorrect or inconsistent data entered in the employee benefits records, leading to different evaluation dates being assigned to the segments.
  IDoc Structure Issues: The structure of the IDoc being processed may not be correctly aligned with the expected format, leading to discrepancies in evaluation dates.
  
  Solution:
  
  Check Evaluation Dates: Review the evaluation dates of the service segments involved in the IDoc. Ensure that all segments for the same plan have the same evaluation date.
  Correct Data: If discrepancies are found, correct the evaluation dates in the relevant employee records or IDoc data before reprocessing.
  IDoc Monitoring: Use transaction codes like WE02 or WE05 to monitor the IDocs and identify the specific segments causing the issue. This can help in pinpointing the exact records that need correction.
  Reprocess IDoc: After making the necessary corrections, reprocess the IDoc to see if the error is resolved.
  Consult Documentation: Refer to SAP documentation or notes related to HR Benefits Administration for any specific guidelines or updates that may address this issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and HRBEN00 (Benefits Administration) for managing employee benefits.
  IDoc Types: Understand the IDoc types being used for benefits processing, such as HRMD_A or PEXR2002, and their structure.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or fixes related to this error message.
  Testing: After making changes, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to resolve the HRBEN00IDOC029 error and ensure that the service segments for the plan have consistent evaluation dates.