How To Fix HRBEN00IDOC023 - & persons were excluded from processing.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00IDOC - Error messages for Benefits - Data transmission (IDOC)

• Message number: 023

• Message text: & persons were excluded from processing.

What causes this issue?

You have started processing of an incoming retirement IDoc with a
personnel number selection that matches a <ZH>subset</> of the IDoc
only.

System Response

Not all data contained within the IDoc was processed. Some personnel
numbers were explicitly excluded from processing.
The processing status of the selected <ZH>subset</> is indicated by the
<DS:NA.HRBEN00IDOC026>message</> above.
The status of the IDoc (<LS>Not posted</>, <LS>Not fully posted</>, or
<LS>Posted</>) depends on whether or not you have set the
<DS:DE.BEN_IDOCOK>Status "posted"</> indicator on the selection screen.
The following table show the posting status allocated after successful
and unsuccessful processing, depending on the status of the <LS> Status
"posted"</> indicator:
,,Without errors,,Errors occurred
Indicator set,,Posted,,Not posted
Indicator not set,,Not fully posted,,Not posted

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00IDOC023 - & persons were excluded from processing. ?

  The SAP error message HRBEN00IDOC023 typically indicates that there are issues with the processing of IDocs related to HR (Human Resources) benefits data. The message "persons were excluded from processing" suggests that certain records could not be processed due to specific reasons, which may include data inconsistencies, missing information, or configuration issues.
  Causes:
  
  Data Inconsistencies: The data in the IDoc may not match the expected format or may contain invalid values.
  Missing Mandatory Fields: Certain required fields in the IDoc may be missing, leading to exclusion from processing.
  Configuration Issues: The system may not be properly configured to handle the specific type of IDoc being processed.
  Invalid Employee Data: The employee records associated with the IDoc may be inactive, terminated, or not exist in the system.
  Authorization Issues: The user or process attempting to process the IDoc may lack the necessary authorizations.
  
  Solutions:
  
  Check IDoc Data: Review the IDoc data for any inconsistencies or missing mandatory fields. Use transaction WE02 or WE19 to analyze the IDoc.
  Validate Employee Records: Ensure that the employee records referenced in the IDoc are valid and active. Check for any discrepancies in employee status.
  Review Configuration: Verify that the configuration for HR benefits processing is correctly set up in the system. This may involve checking the relevant customizing settings in SPRO.
  Error Logs: Check the error logs for more detailed information about why the persons were excluded. This can provide insights into specific issues that need to be addressed.
  Reprocess IDocs: After correcting any identified issues, you can reprocess the IDocs using transaction BD87 or similar tools.
  Consult Documentation: Refer to SAP documentation or notes related to HR IDocs for any specific guidance or known issues.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types used for HR benefits processing (e.g., HRBEN00).
  SAP Notes: Search for relevant SAP Notes that may address known issues or provide patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.