How To Fix HRBEN00FMODULES124 - Details cannot be determined for related person &/&

HRBEN00FMODULES124 - Overview

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 124

• Message text: Details cannot be determined for related person &/&

TRANSLATORS: Similar to message 125

What causes this issue?

The system tried to evaluate information about a related person by
reading the <ZK>Family/Related Person</> infotype (0021). However, no
record could be found with subtype &V1& and object number &V2&. A
record with these keys was delimited or deleted after the related
person was assigned to the benefit plan.

System Response

The system removes the related person from the list of dependents or
beneficiaries.

How to fix this error?

If an infotype 0021 record <ZH>should</> exist with
subtype &V1& and object number &V2&, create a new record.
If it is correct that <ZH>no</> record should exist, run the
Participation Monitor for the employee in order to detect any
inconsistent enrollment of dependents and beneficiaries. Withdraw any
inconsistent dependents and beneficiaries from the relevant plans.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES124 - Details cannot be determined for related person &/& ?

  The SAP error message HRBEN00FMODULES124 typically indicates that the system is unable to retrieve or determine details for a related person in the context of benefits administration or personnel management. This error can occur in various scenarios, such as when processing benefits enrollment, managing employee data, or during payroll processing.
  Possible Causes:
  
  Missing Data: The related person's data may be incomplete or missing in the system. This could include missing personal details, relationship information, or other relevant data.
  Incorrect Configuration: There may be configuration issues in the benefits module or related infotypes that prevent the system from correctly identifying the related person.
  Authorization Issues: The user may not have the necessary authorizations to view or process the related person's data.
  Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as duplicate entries or incorrect relationships.
  Technical Issues: There could be underlying technical issues, such as problems with the database or