How To Fix HRBEN00FMODULES125 - Details cannot be determined for external organization &/&

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FMODULES - Error Messages for Benefits - Function Modules

• Message number: 125

• Message text: Details cannot be determined for external organization &/&

TRANSLATORS: Similar to message 124

What causes this issue?

The system tried to evaluate information about an organization by
reading the <ZK>External Organizations</> infotype (0219). However, no
record could be found with subtype &V1& and object number &V2&. A
record with these keys was delimited or deleted after the organization
was assigned to the benefit plan.

System Response

The system removes the organization from the list of beneficiaries.

How to fix this error?

If an infotype 0219 record <ZH>should</> exist with subtype &V1& and
object number &V2&, create a new record.
If it is correct that <ZH>no</> record should exist, run the
Participation Monitor for the employee in order to detect any
inconsistent enrollment of beneficiaries. Withdraw any inconsistent
beneficiaries from the relevant plans.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FMODULES125 - Details cannot be determined for external organization &/& ?

  The SAP error message HRBEN00FMODULES125 typically indicates that the system is unable to retrieve or determine details for a specified external organization in the context of HR benefits management. This error can arise due to various reasons, including configuration issues, missing data, or incorrect settings in the system.
  Possible Causes:
  
  Missing Configuration: The external organization may not be properly configured in the system. This could include missing entries in the relevant tables or incorrect settings in the configuration.
  Data Inconsistency: There may be inconsistencies in the data related to the external organization, such as missing or incorrect identifiers.
  Authorization Issues: The user may not have the necessary authorizations to access the details of the external organization.
  Integration Issues: If the external organization is supposed to be integrated with other systems (e.g., third-party benefits providers), there may be issues with the integration setup.
  Incorrect Input: The input parameters used to query the external organization may be incorrect or incomplete.
  
  Solutions:
  
  Check Configuration: Verify that the external organization is correctly configured in the system. This includes checking the relevant customizing settings in the SAP system.
  Data Validation: Ensure that all necessary data for the external organization is present and correct. This may involve checking master data records and related tables.
  Authorization Check: Confirm that the user has the appropriate authorizations to access the information related to the external organization.
  Integration Review: If applicable, review the integration settings with external systems to ensure that they are correctly set up and functioning.
  Input Parameters: Double-check the input parameters being used to ensure they are correct and complete.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PA30 (Maintain HR Master Data) or SPRO (SAP Reference IMG) to check configurations and data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  Consult Documentation: Review the SAP documentation related to HR benefits management for any specific guidelines or requirements regarding external organizations.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.