How To Fix HRBEN00FEATURES021 - Data on employee's family/related person not available for feature

HRBEN00FEATURES021 - Overview

• Message type: E = Error

• Message class: HRBEN00FEATURES - Error Messages for Benefits - Features

• Message number: 021

• Message text: Data on employee's family/related person not available for feature

What causes this issue?

There is a problem with this feature.
Before the feature is used, employee information from the infotypes is
collected and placed in a structure.
This collected information is then used by the feature to produce a
decision.
In this instance the structure was correctly filled, but the feature
was not functioning properly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the feature structure is correct and complete.
Check that the feature was generated since it was last edited.

Error message extract from SAP system. Copyright SAP SE.

HRBEN00FEATURES021 - Details

• The SAP error message HRBEN00FEATURES021 typically indicates that there is missing data related to an employee's family or related person in the system. This error often arises in the context of benefits administration, where certain features or calculations require information about dependents or family members.
  
  Cause:
  
  Missing Data: The most common cause is that the employee's family or related person data is incomplete or not maintained in the system.
  Incorrect Configuration: There may be issues with the configuration of the benefits module or the specific feature being accessed.
  Data Entry Errors: Errors during data entry or updates can lead to missing or incorrect information.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or access the family-related data.
  
  
  Solution:
  
  
  Check Employee Data: 
  
  Navigate to the employee's master data (PA30) and verify that all relevant family or related person information is correctly entered and complete.
  Ensure that the family members are properly linked to the