How To Fix HRBEN00FEATURES023 - Highly compensated indicator not available for feature

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBEN00FEATURES - Error Messages for Benefits - Features

• Message number: 023

• Message text: Highly compensated indicator not available for feature

What causes this issue?

The employee does not have a valid <ZK>HCE Information</> record
(infotype 0375). The system needs to read the <LS>Highly compensated</>
indicator from this infotype in order to fill a structure that is read
by benefits features.

System Response

A feature was unable to find the above information in a structure and a
processing error therefore ocurred.

How to fix this error?

Check that the employee has an <ZK>HCE Information </>record (infotype
0375) that begins on or before the processing period.
Check that the <LS>Highly compensated</> setting is correct.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRBEN00FEATURES023 - Highly compensated indicator not available for feature ?

  The SAP error message HRBEN00FEATURES023 indicates that the highly compensated indicator is not available for the specified feature in the SAP system. This error typically arises in the context of benefits administration or payroll processing, where certain features or indicators are expected to be available but are not configured correctly.
  Cause:
  
  Configuration Issues: The highly compensated indicator may not be properly configured in the system. This could be due to missing entries in the relevant tables or incorrect settings in the feature configuration.
  Feature Assignment: The feature that is supposed to utilize the highly compensated indicator may not be assigned correctly in the system.
  Data Issues: There may be missing or incorrect data in the employee records that are required for the feature to function properly.
  Version Compatibility: The error may also arise if there are compatibility issues with the version of SAP being used, especially if the feature is not supported in the current version.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG) and navigate to the relevant configuration settings for benefits or payroll.
  Ensure that the highly compensated indicator is defined and configured correctly in the system.
  
  
  
  Review Feature Assignment:
  
  Check the assignment of the feature that is generating the error. Ensure that it is correctly linked to the highly compensated indicator.
  You can use transaction code PE03 to review and modify features.
  
  
  
  Validate Employee Data:
  
  Review the employee records to ensure that all necessary data is present and correct. This includes checking for any missing or incorrect entries related to compensation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific feature and the highly compensated indicator for any additional configuration steps or prerequisites.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), PE03 (for feature maintenance), and PA30 (for employee data maintenance).
  SAP Notes: Search for SAP Notes related to HRBEN00FEATURES023 in the SAP Support Portal for any known issues or fixes.
  Documentation: Review the SAP Help Portal for documentation on benefits administration and payroll features to understand the requirements for the highly compensated indicator.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.