How To Fix HRBASHR506 - Internal print error

SAP Error Message - Details

• Message type: E = Error

• Message class: HRBASHR - Messages HR Croatia

• Message number: 506

• Message text: Internal print error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRBASHR506 - Internal print error ?

  The SAP error message HRBASHR506, which indicates an "Internal print error," typically occurs in the context of HR (Human Resources) processes, particularly when generating or printing documents such as payslips, HR forms, or reports. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer settings in SAP may not be correctly configured, leading to communication problems between SAP and the printer.
  Output Device Problems: The output device (printer) may be offline, not properly set up, or experiencing hardware issues.
  SAP Spool Issues: There may be issues with the SAP spool system, such as a full spool request or problems with the spool server.
  Authorization Issues: The user may not have the necessary authorizations to print or access the specific output device.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information that prevents the document from being generated correctly.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in SAP (transaction SPAD).
  Ensure that the output device is set up correctly and is active.
  
  
  
  Test the Printer:
  
  Use the transaction SP01 to check the spool requests and see if there are any errors related to the specific print job.
  Test printing to the output device from another application to ensure it is functioning correctly.
  
  
  
  Check Spool Requests:
  
  Go to transaction SP01 and look for any failed spool requests. Analyze the error messages for more details.
  If the spool is full, you may need to delete old spool requests to free up space.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to print and access the output device.
  Check the user roles and profiles to confirm that printing permissions are granted.
  
  
  
  Data Validation:
  
  Review the data being processed for any inconsistencies or missing information that could cause the print job to fail.
  If applicable, check the HR infotypes for the employee data being printed.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SOST: Send Requests Overview (for email outputs)
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance related to HR printing issues and troubleshooting steps.
  
  
  Community Forums: Check SAP Community or other forums for similar issues and solutions shared by other users.
  
  
  By following these steps, you should be able to diagnose and resolve the HRBASHR506 internal print error in SAP.