How To Fix HRASR00_WC021 - Attachment cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_WC - Work Cntr.

• Message number: 021

• Message text: Attachment cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_WC021 - Attachment cannot be displayed ?

  The SAP error message HRASR00_WC021, which states "Attachment cannot be displayed," typically occurs in the context of SAP HR (Human Resources) applications, particularly when dealing with employee-related documents or attachments in the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Authorization: The user may not have the necessary permissions to view the attachment.
  Attachment Not Found: The attachment may have been deleted or not properly uploaded to the system.
  File Format Issues: The file format of the attachment may not be supported by the SAP system.
  System Configuration: There may be issues with the configuration of the document management system (DMS) or the content server.
  Network Issues: Temporary network issues may prevent the attachment from being retrieved.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the attachment. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  
  Verify Attachment Existence:
  
  Check if the attachment exists in the system. You can do this by navigating to the relevant infotype or document management area and confirming that the attachment is present.
  
  
  
  File Format Compatibility:
  
  Ensure that the file format of the attachment is supported by SAP. If the file format is not supported, consider converting it to a compatible format.
  
  
  
  Review System Configuration:
  
  Check the configuration of the document management system (DMS) or content server. Ensure that the content repository is correctly set up and that the connection to the content server is functioning properly.
  
  
  
  Network Troubleshooting:
  
  If the issue is suspected to be network-related, check the network connection and try accessing the attachment from a different network or device.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) or SARA (Archive Administration) that may help in managing attachments.
  Documentation: Review SAP documentation related to HR processes and document management for additional insights on handling attachments.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRASR00_WC021 error in your SAP system.