How To Fix HRASR00_UI111 - Work item sent back to original processor

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_UI - Messages for User Interface Work Center

• Message number: 111

• Message text: Work item sent back to original processor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_UI111 - Work item sent back to original processor ?

  The SAP error message HRASR00_UI111 indicates that a work item has been sent back to the original processor in the context of SAP's HR (Human Resources) module, specifically related to the SAP Business Workflow. This typically occurs in scenarios involving employee requests, approvals, or other HR-related workflows.
  Cause:
  The error message can be triggered by several factors, including:
  
  Workflow Configuration Issues: There may be a misconfiguration in the workflow settings that causes the work item to be returned.
  User Actions: The original processor may have taken an action that led to the work item being sent back, such as rejecting a request or not completing the necessary steps.
  Authorization Issues: The user may not have the necessary authorizations to process the work item, leading to it being returned.
  System Errors: There could be underlying system errors or inconsistencies in the workflow that cause the work item to revert to the original processor.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  Check Workflow Configuration: Review the workflow configuration in transaction SWDD (Workflow Builder) to ensure that all steps and conditions are correctly set up.
  Review User Actions: Investigate the actions taken by the original processor. If they rejected the work item or did not complete the necessary steps, address those actions.
  Authorization Check: Ensure that the user has the appropriate authorizations to process the work item. You can check this in transaction SU53 or by reviewing the user's role assignments.
  Analyze Workflow Logs: Use transaction SWI1 (Work Item Selection) to analyze the workflow logs and identify any errors or issues that may have occurred during processing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
  Testing: If changes are made to the workflow or user roles, conduct thorough testing to ensure that the issue is resolved and that the workflow functions as expected.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWDD (Workflow Builder), SWI1 (Work Item Selection), and SWI2_FREQ (Work Item Frequency).
  SAP Documentation: Refer to SAP Help documentation for detailed information on workflows and HR processes.
  Support Community: Engage with the SAP Community or forums for additional insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HRASR00_UI111 error message effectively.