How To Fix HRASR00_UI110 - Work item forwarded to experts

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_UI - Messages for User Interface Work Center

• Message number: 110

• Message text: Work item forwarded to experts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_UI110 - Work item forwarded to experts ?

  The SAP error message "HRASR00_UI110 Work item forwarded to experts" typically occurs in the context of SAP's HR (Human Resources) module, particularly when dealing with workflows or work items that require expert intervention. This message indicates that a work item has been forwarded to a designated expert for further processing or resolution.
  Cause:
  
  Workflow Configuration: The workflow may be configured to route certain tasks to experts based on specific criteria, such as the complexity of the task or the need for specialized knowledge.
  Missing Information: The work item may lack necessary information or documentation, prompting the system to forward it to an expert for clarification or additional input.
  Approval Process: The work item may require approval from a higher authority or a subject matter expert before it can proceed.
  System Errors: There may be underlying issues in the workflow configuration or system settings that cause the work item to be forwarded unnecessarily.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow settings to ensure that the routing to experts is configured correctly. Make adjustments if necessary.
  Provide Required Information: Ensure that all necessary information and documentation are included in the work item. This may involve gathering additional data or clarifying existing entries.
  Monitor Expert Feedback: If the work item has been forwarded to an expert, monitor for any feedback or actions taken by the expert. Follow up if necessary to ensure timely resolution.
  Review Approval Processes: If the work item requires approval, ensure that the appropriate individuals are notified and that they have the necessary access to approve the work item.
  Consult SAP Support: If the issue persists or if there are system errors, consider reaching out to SAP support for assistance. They can provide insights into any underlying issues or bugs that may be affecting the workflow.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the HRASR00_UI110 message.
  Workflow Logs: Review workflow logs to identify any specific errors or warnings that may provide more context about why the work item was forwarded.
  User Training: Ensure that users involved in the workflow are adequately trained on how to handle work items and understand the escalation process to experts.
  
  By addressing the underlying causes and following the suggested solutions, you can effectively manage and resolve the HRASR00_UI110 error message in SAP.