How To Fix HRASR00_SA_PUBLIC057 - Select approval manager for the request

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_SA_PUBLIC -

• Message number: 057

• Message text: Select approval manager for the request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_SA_PUBLIC057 - Select approval manager for the request ?

  The SAP error message HRASR00_SA_PUBLIC057 typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with workflows related to approval processes. This error indicates that the system is unable to determine or select an approval manager for a specific request.
  Cause:
  
  Missing Configuration: The approval manager may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings in the workflow configuration.
  Organizational Structure Issues: The organizational structure may not be set up correctly, leading to the system being unable to identify the appropriate approval manager.
  User Assignment: The user requesting the approval may not have an assigned manager in the system, or the manager may not have the necessary authorizations.
  Workflow Settings: There may be issues with the workflow settings or the workflow itself that prevent the approval manager from being identified.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the approval manager is correctly configured in the system. This includes checking the relevant customizing settings in transaction codes like PPOME (for organizational management) and PPOC (for position management).
  Verify that the approval workflow is correctly set up in the workflow configuration (transaction SWDD).
  
  
  
  Review Organizational Structure:
  
  Check the organizational structure to ensure that all necessary positions and relationships are correctly defined. Use transaction PPOME to visualize and adjust the structure if needed.
  
  
  
  User Master Data:
  
  Verify that the user requesting the approval has a manager assigned in their user master data. You can check this in transaction SU01 (User Maintenance).
  Ensure that the manager has the necessary authorizations to approve the request.
  
  
  
  Workflow Monitoring:
  
  Use transaction SWI1 to monitor the workflow and check for any errors or issues that may be preventing the approval manager from being selected.
  
  
  
  Testing:
  
  After making any changes, test the process again to see if the error persists. You may also want to check if the issue occurs for other users or requests.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation related to workflow configuration and approval processes.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or HR module support team for further assistance.