How To Fix HRASR00_FPM004 - Work Item Is Not Deleted. Check Workflow Log


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRASR00_FPM - Message class for FPM based alternative UI

  • Message number: 004

  • Message text: Work Item Is Not Deleted. Check Workflow Log

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message HRASR00_FPM004 - Work Item Is Not Deleted. Check Workflow Log ?

    The SAP error message HRASR00_FPM004: Work Item Is Not Deleted. Check Workflow Log typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with workflows related to employee requests or approvals. This error indicates that a work item (a task or request that requires action) could not be deleted, and it suggests checking the workflow log for more details.

    Causes:

    1. Workflow Status: The work item may be in a status that does not allow it to be deleted. For example, if the work item is already completed or has been processed, it may not be eligible for deletion.
    2. Authorization Issues: The user attempting to delete the work item may not have the necessary authorizations to perform this action.
    3. Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the workflow management system.
    4. Workflow Configuration: Incorrect configuration of the workflow or the associated business process could lead to issues with work item management.

    Solutions:

    1. Check Workflow Log: The first step is to check the workflow log for detailed information about the work item. This can provide insights into why the deletion failed. You can access the workflow log using transaction code SWI1 or SWI2.
    2. Review Work Item Status: Verify the status of the work item. If it is in a completed or processed state, it may not be possible to delete it. In such cases, you may need to take alternative actions, such as archiving or closing the work item.
    3. Authorization Check: Ensure that the user has the necessary authorizations to delete work items. This may involve checking roles and permissions in the SAP system.
    4. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team. They can investigate any underlying technical issues, such as database locks or inconsistencies.
    5. Workflow Configuration Review: If you suspect that the issue is related to workflow configuration, review the workflow settings and ensure that they are correctly set up according to business requirements.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2 (Work Item Overview) for monitoring and managing work items.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the specific error message. SAP Notes can provide additional context and solutions.
    • Documentation: Review SAP documentation related to workflow management in HCM for best practices and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the issue related to the HRASR00_FPM004 error message.

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