How To Fix HR_SE_GENERIC021 - RankGroupCode '&1' with RankSubgroupCode '&2' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HR_SE_GENERIC - Messages for generic services in ESA

• Message number: 021

• Message text: RankGroupCode '&1' with RankSubgroupCode '&2' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HR_SE_GENERIC021 - RankGroupCode '&1' with RankSubgroupCode '&2' does not exist ?

  The SAP error message HR_SE_GENERIC021 indicates that there is an issue with the Rank Group Code and Rank Subgroup Code in the context of SAP HR (Human Resources) or SAP SuccessFactors. This error typically arises when the system is unable to find the specified Rank Group or Rank Subgroup in the configuration.
  Cause:
  
  
  Missing Configuration: The specified Rank Group Code (&1) or Rank Subgroup Code (&2) does not exist in the system. This could be due to:
  
  The codes were never created.
  The codes were deleted or deactivated.
  There is a typo or incorrect entry in the code.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect mappings or references in the employee records or evaluation criteria.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the Rank Group or Subgroup.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration area in SAP HR where Rank Groups and Subgroups are defined.
  Verify that the Rank Group Code and Rank Subgroup Code exist and are correctly configured.
  If they do not exist, create the necessary Rank Group and Subgroup.
  
  
  
  Correct Data Entry:
  
  Review the data entry where the error occurred. Ensure that the Rank Group Code and Rank Subgroup Code are entered correctly without any typos.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any discrepancies in the HR data that may be causing the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user has the appropriate authorizations to access and modify the Rank Group and Subgroup settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring Rank Groups and Subgroups.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the SAP Reference IMG) to navigate to the configuration settings for HR.
  Custom Development: If your organization has custom developments or enhancements, ensure that they are not interfering with the standard functionality.
  Testing: After making changes, conduct thorough testing to ensure that the error is resolved and that the system behaves as expected.
  
  By following these steps, you should be able to identify and resolve the issue related to the HR_SE_GENERIC021 error message in SAP.