How To Fix HR_SE_GEN011 - Error with AC CHANGE: No referring infotype set found for ONR &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: HR_SE_GEN - Service enabling generic functionality in Extension EA-HR

• Message number: 011

• Message text: Error with AC CHANGE: No referring infotype set found for ONR &1 &2 &3 &4

What causes this issue?

A change operation was requested for the node with the
ObjectNodeReference UUID: &1, ObjectID: &2, FormattedID:
&3, ObjectNodeTypeCode: &4. On the database no infotype set
was found, that was referring to this ObjectNodeReference.
Thus the change request could not be processed.

System Response

An error message is included in the confirmation message to the current
message. A technical exception is raised, that prevents further
processing.

How to fix this error?

The sender of this message expects this system to access data it does
not posess. This error indicates a severe data inconsistency. Initiate
the reconciliation of the data for the affected employee to ensure data
consistency between the sender system and the payroll system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HR_SE_GEN011 - Error with AC CHANGE: No referring infotype set found for ONR &1 &2 &3 &4 ?

  The SAP error message HR_SE_GEN011 typically occurs in the context of Human Resources (HR) when there is an issue with the infotype configuration or data consistency. The message indicates that there is no referring infotype set found for the operation you are trying to perform, which in this case is related to an "AC CHANGE" (Action Change).
  Cause:
  
  
  Missing Infotype Configuration: The error often arises when the system cannot find the necessary infotype that is required for the action you are trying to execute. This could be due to missing or incorrectly configured infotypes in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the employee data or the infotype records that are required for the action.
  
  
  Incorrect Action Type: The action type you are trying to perform may not be correctly defined or may not have the necessary infotypes associated with it.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access or modify the infotypes.
  
  
  Solution:
  
  
  Check Infotype Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for HR infotypes.
  Ensure that the infotypes required for the action are correctly defined and active.
  
  
  
  Review Action Configuration:
  
  Check the action configuration in the HR Customizing settings to ensure that the action type you are using is linked to the correct infotypes.
  You can find this under Personnel Management > Personnel Administration > Customizing Procedures > Actions.
  
  
  
  Data Consistency Check:
  
  Use transaction PA30 to check the employee's infotype records. Ensure that all required infotypes are present and correctly filled out.
  If there are missing infotypes, you may need to create or update them.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Debugging:
  
  If the issue persists, you may need to debug the process to identify where the system is failing to find the infotype. This may require assistance from a technical consultant.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates regarding this error message. There may be specific patches or updates that address this issue.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee data (e.g., personal data, organizational assignment, etc.).
  Action Types: Actions in SAP HR are used to manage employee lifecycle events (e.g., hiring, termination, changes in position).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SPRO (SAP Reference IMG), and SU53 (Authorization Check).
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR.