How To Fix HL621 - Where-used list contains more objects than number of entries found (ALL)

SAP Error Message - Details

• Message type: E = Error

• Message class: HL - IWB: Help Links

• Message number: 621

• Message text: Where-used list contains more objects than number of entries found (ALL)

What causes this issue?

Comment for developers (do not translate):
Where-used list of Info-object '&V1&' contains more references as amount
of found BF-combination for current context &V2& &V3& &V4& of
ALL-EhP key
The system has generated a where-used list for the structure. More
structure includes were found than entries for business function
assignments in the user context (&V2& &V3& &V4& for the EHP key with
value ALL for one of the parameters).
Not all the main structures are included when the document contents are
exported.

How to fix this error?

Contact your power user to find out how you should proceed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HL621 - Where-used list contains more objects than number of entries found (ALL) ?

  The SAP error message HL621 indicates that there is a discrepancy in the where-used list for a particular object. This message typically arises when the system is unable to retrieve the expected number of entries for the specified object, leading to confusion about the actual dependencies or usages of that object.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the database or in the metadata that the where-used list relies on.
  Buffer Issues: Sometimes, the SAP buffer may not be updated correctly, leading to outdated or incorrect information being displayed.
  Authorization Issues: If the user does not have the necessary authorizations to view certain objects, the system may not display all relevant entries.
  Object Deletion: If objects have been deleted or are in a state of inconsistency, the where-used list may not reflect the current state accurately.
  Transport Issues: If objects were transported between systems and not all dependencies were included, this could lead to discrepancies.
  
  Solution:
  
  Refresh the Buffer: Use transaction code SM12 to clear the buffer or use SE11 to regenerate the where-used list.
  Check Authorizations: Ensure that the user has the necessary authorizations to view all relevant objects.
  Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. This can be done using transaction codes like SE03 or SE11.
  Rebuild the Where-Used List: In some cases, you may need to manually rebuild the where-used list for the affected object.
  Check for Deletions: Verify if any objects have been deleted or if there are any inconsistencies in the object dependencies.
  Transport Management: Ensure that all necessary objects and dependencies are included in transport requests when moving between systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE03 (Transport Organizer Tools), and SM12 (Lock Entries).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for HL621 in the SAP Support Portal.
  Documentation: Review SAP documentation for the specific object type you are working with to understand its dependencies and where-used relationships.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.