How To Fix HCNUSAC_MSG_NEW814 - Enter a valid user name

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 814

• Message text: Enter a valid user name

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW814 - Enter a valid user name ?

  The SAP error message HCNUSAC_MSG_NEW814 ("Enter a valid user name") typically occurs in the context of user authentication or when accessing certain functionalities within the SAP system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Username: The username entered may not exist in the SAP system or may have been entered incorrectly (e.g., typos, incorrect case).
  User Lockout: The user account may be locked due to multiple failed login attempts or administrative actions.
  User Deactivation: The user account may have been deactivated or not properly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specific transaction or module.
  System Configuration: There may be issues with the configuration of the user management or authentication settings in the SAP system.
  
  Solutions:
  
  Verify Username: Double-check the username for any typos or incorrect case. Ensure that you are using the correct username as registered in the SAP system.
  Check User Status: If you have access, check the status of the user account in the user management section (transaction code SU01). Ensure that the account is active and not locked.
  Reset Password: If the user account is locked or if there are issues with the password, consider resetting the password or unlocking the account.
  Contact Administrator: If you do not have the necessary permissions to check the user status or reset the password, contact your SAP system administrator for assistance.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the required transactions or modules. This can be checked in the user roles and profiles.
  System Logs: Check the system logs for any additional error messages or information that might provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to user management include:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user authentication and error messages.
  Documentation: Refer to SAP Help documentation for user management and authentication processes.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support or your internal IT support team for further investigation.