How To Fix HCNUSAC_MSG_NEW804 - Withdrawal rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 804

• Message text: Withdrawal rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW804 - Withdrawal rejected ?

  The SAP error message HCNUSAC_MSG_NEW804, which indicates "Withdrawal rejected," typically occurs in the context of Human Capital Management (HCM) or Payroll processes, particularly when dealing with employee benefits or compensation withdrawals. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Eligibility Issues: The employee may not meet the eligibility criteria for the withdrawal, such as not having completed the required service period or not being enrolled in the program.
  Insufficient Balance: The withdrawal amount requested may exceed the available balance in the employee's account or benefit plan.
  Incorrect Data Entry: There may be errors in the data entered for the withdrawal request, such as incorrect amounts or dates.
  Approval Workflow: The withdrawal may require approval from a manager or HR, and if the approval process is not completed, the request may be rejected.
  System Configuration: There may be issues with the configuration of the withdrawal process in the SAP system, such as missing settings or incorrect rules.
  
  Solutions:
  
  Check Eligibility: Verify that the employee meets all eligibility criteria for the withdrawal. This may involve checking service records, enrollment status, and any other relevant conditions.
  Review Account Balances: Ensure that the employee has sufficient funds or credits available for the requested withdrawal amount.
  Correct Data Entry: Review the withdrawal request for any errors in the data entered. Make necessary corrections and resubmit the request.
  Approval Process: If the withdrawal requires approval, ensure that it has been properly submitted for approval and that the approver has completed their part of the process.
  Consult Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to withdrawals. They may need to adjust settings or rules in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with fixes and enhancements.
  Documentation: Review the SAP documentation for the specific module you are working with (e.g., HCM, Payroll) to understand the withdrawal process and any specific requirements.
  User Forums: Engage with SAP user communities or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.