How To Fix HCNUSAC_MSG_NEW802 - Cannot display organizational units; you are not in the structure

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 802

• Message text: Cannot display organizational units; you are not in the structure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW802 - Cannot display organizational units; you are not in the structure ?

  The SAP error message HCNUSAC_MSG_NEW802 ("Cannot display organizational units; you are not in the structure") typically occurs when a user attempts to access organizational units in the SAP system but does not have the necessary authorizations or is not part of the organizational structure being accessed.
  Cause:
  
  Authorization Issues: The user does not have the required authorizations to view the organizational units. This could be due to missing roles or permissions in the user's profile.
  Organizational Structure: The user may not be assigned to the organizational units they are trying to access, or the organizational unit may not be part of the user's assigned structure.
  Configuration Issues: There may be configuration settings in the SAP system that restrict access to certain organizational units based on user roles or other criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by checking the user profile in transaction SU01 or PFCG.
  Ensure that the user has the necessary authorizations to access the organizational units in question.
  
  
  
  Review Organizational Assignment:
  
  Check if the user is assigned to the relevant organizational units. This can be done in transaction PPOME (for organizational management) or PA20 (for personnel administration).
  If the user is not assigned, consider adding them to the appropriate organizational units.
  
  
  
  Consult with SAP Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security or basis team. They can help identify any missing roles or permissions and make the necessary adjustments.
  
  
  
  Check Configuration Settings:
  
  Review any configuration settings that may restrict access to certain organizational units. This may involve checking the settings in the Organizational Management module.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to see if the issue is resolved. Sometimes, changes in roles or authorizations require a new session to take effect.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), PPOME (Change Organizational Unit), and PA20 (Display HR Master Data).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to Organizational Management and user authorizations for a better understanding of how to manage access to organizational units.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.