How To Fix HCNUSAC_MSG_NEW332 - Sumary Structure &1 is locked by User &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 332

• Message text: Sumary Structure &1 is locked by User &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW332 - Sumary Structure &1 is locked by User &2 ?

  The SAP error message HCNUSAC_MSG_NEW332 indicates that a summary structure (likely related to HR or payroll processing) is locked by a specific user. This typically occurs when a user is currently editing or processing data in a way that prevents others from accessing or modifying the same data.
  Cause:
  
  User Locking: The user identified in the error message is currently working on the summary structure, which locks it for other users.
  Long-running Transactions: If a transaction takes too long to complete, it may leave the structure locked for an extended period.
  System Errors: Sometimes, system errors or crashes can leave locks in place unintentionally.
  Concurrent Access: Multiple users trying to access or modify the same data simultaneously can lead to locking issues.
  
  Solution:
  
  Wait and Retry: If the user is actively working on the structure, wait for them to finish and then try again.
  Identify the User: Use transaction codes like SM12 (to view and manage locks) to identify the user who has locked the structure. You can check the lock entries and see if the user is still active.
  Contact the User: If possible, contact the user who has the lock to see if they can release it or if they are done with their task.
  Release the Lock: If the user is no longer active (e.g., they have logged off unexpectedly), an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Long-running Processes: Investigate if there are any long-running processes that might be causing the lock and address them accordingly.
  Review System Configuration: Ensure that the system is configured correctly to handle concurrent access and locking mechanisms.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors.
  ST22: To check for dumps that might indicate underlying issues.
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and best practices for managing concurrent access.
  User Training: Ensure that users are trained on how to properly exit transactions to avoid leaving locks in place.
  
  If the issue persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.