How To Fix HCNUSAC_MSG_NEW335 - Error while retrieving the fields of infotype &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG_NEW - Message Class for SASAC Report Management Tool

• Message number: 335

• Message text: Error while retrieving the fields of infotype &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG_NEW335 - Error while retrieving the fields of infotype &1 ?

  The SAP error message HCNUSAC_MSG_NEW335, which indicates an error while retrieving the fields of infotype &1, typically arises in the context of Human Capital Management (HCM) or Employee Central in SAP systems. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Configuration Issues: The infotype may not be properly configured in the system. This could include missing fields or incorrect settings in the infotype configuration.
  Authorization Problems: The user may not have the necessary authorizations to access the infotype or its fields.
  Data Consistency Issues: There may be inconsistencies or corruption in the data related to the infotype, which prevents the system from retrieving the fields.
  System Bugs: There could be a bug in the SAP system or a specific enhancement that is causing the error.
  Missing Custom Fields: If custom fields are expected in the infotype but are not present, this can lead to retrieval errors.
  
  Solutions:
  
  Check Configuration: Review the configuration of the infotype in transaction SPRO. Ensure that all necessary fields are defined and that the infotype is active.
  Review Authorizations: Use transaction SU53 to check for authorization issues. Ensure that the user has the necessary permissions to access the infotype.
  Data Consistency Check: Use transaction SE16 or SE11 to check the underlying database table for the infotype. Look for any inconsistencies or missing entries.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules or methods to trace where the error occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store employee-related information. Each infotype has a specific purpose and set of fields.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) to test the infotype.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to identify the cause of the HCNUSAC_MSG_NEW335 error and implement a suitable solution.