How To Fix HCNUSAC_MSG309 - Infotype &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HCNUSAC_MSG - Message Class for SASAC Report Management Tool

• Message number: 309

• Message text: Infotype &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCNUSAC_MSG309 - Infotype &1 does not exist ?

  The SAP error message HCNUSAC_MSG309 indicates that the specified infotype does not exist in the system. This error typically occurs in the context of Human Capital Management (HCM) or Employee Central modules when the system is trying to access or manipulate an infotype that has not been defined or is not available in the current configuration.
  Cause:
  
  Infotype Not Defined: The infotype you are trying to access may not be defined in the system. This could be due to a configuration issue or because the infotype has not been created.
  Incorrect Infotype Number: The infotype number being referenced may be incorrect or mistyped.
  Missing Authorization: The user may not have the necessary authorizations to access the specified infotype.
  System Configuration: The system may not be properly configured to include the infotype in question, especially if it is a custom infotype.
  
  Solution:
  
  
  Check Infotype Definition:
  
  Go to transaction code PM01 (Infotype Maintenance) or SE11 (Data Dictionary) to check if the infotype exists.
  If it does not exist, you may need to create it or ensure that it is properly configured.
  
  
  
  Verify Infotype Number:
  
  Double-check the infotype number you are using in your transaction or program. Ensure it is correct and corresponds to an existing infotype.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the infotype. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Consult with Basis or HCM Team:
  
  If you are unsure about the infotype or its configuration, consult with your SAP Basis or HCM team. They can provide insights into whether the infotype should exist and if there are any configuration issues.
  
  
  
  Review Custom Developments:
  
  If the infotype is a custom development, ensure that it has been properly transported to the system and is active.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store employee-related information. Each infotype has a unique number and is used to manage various aspects of employee data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and PM01 for infotype maintenance.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific infotype or error message.
  
  If the problem persists after checking these areas, consider reaching out to SAP support for further assistance.