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Message type: E = Error
Message class: HCMFAB_MYPAYSTUBS - Messages for MyPaystubs Fiori app
Message number: 004
Message text: No Payroll Results could be determined
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HCMFAB_MYPAYSTUBS004
- No Payroll Results could be determined ?The SAP error message HCMFAB_MYPAYSTUBS004 ("No Payroll Results could be determined") typically occurs in the context of the Employee Self-Service (ESS) application when an employee tries to access their pay stub or payroll information, but the system cannot find any payroll results for that employee.
Causes:
No Payroll Results Available: The most common reason for this error is that there are no payroll results available for the employee for the selected period. This could be due to:
- The payroll process has not been run for the employee.
- The payroll results have been deleted or not saved properly.
- The employee is new and has not yet been processed in payroll.
Incorrect Selection Criteria: The employee may be trying to access payroll results for a period that does not exist or has not been processed.
Authorization Issues: The user may not have the necessary authorizations to view payroll results.
Technical Issues: There could be technical issues with the system, such as database inconsistencies or configuration problems.
Solutions:
Check Payroll Processing:
- Ensure that the payroll has been processed for the employee for the relevant period. You can do this by checking the payroll logs or running the payroll report for that employee.
Verify Selection Criteria:
- Confirm that the employee is selecting the correct period for which payroll results should be available. If the employee is new, ensure they are looking for a period after their hire date.
Review Authorizations:
- Check the authorization settings for the employee. Ensure that they have the necessary permissions to view their payroll results.
Consult with HR/Payroll Team:
- If the issue persists, consult with the HR or payroll team to investigate if there are any issues with the payroll processing or if there are any missing payroll results.
Technical Support:
- If you suspect a technical issue, contact your SAP support team or technical team to investigate any potential system errors or inconsistencies.
Related Information:
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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