How To Fix HCMFAB_MYPAYSTUBS005 - The paystub with sequence number &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: HCMFAB_MYPAYSTUBS - Messages for MyPaystubs Fiori app

• Message number: 005

• Message text: The paystub with sequence number &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HCMFAB_MYPAYSTUBS005 - The paystub with sequence number &1 is not available ?

  The SAP error message HCMFAB_MYPAYSTUBS005 indicates that the paystub with the specified sequence number is not available in the system. This error typically occurs in the context of the Employee Self-Service (ESS) module, where employees can access their paystubs.
  Causes:
  
  Incorrect Sequence Number: The sequence number provided may be incorrect or does not exist in the database.
  Data Not Processed: The paystub may not have been generated yet, possibly due to a delay in processing payroll.
  Archiving: The paystub may have been archived or deleted from the system, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the paystub.
  System Errors: There could be a temporary system issue or a bug affecting the retrieval of paystubs.
  
  Solutions:
  
  Verify Sequence Number: Check the sequence number entered to ensure it is correct. Cross-reference with the payroll records.
  Check Payroll Processing: Confirm that the payroll has been processed for the relevant period. If not, wait for the payroll run to complete.
  Consult with HR/Payroll: If the paystub should exist, contact the HR or payroll department to verify if the paystub has been generated and is available.
  Review Archiving Settings: If the paystub has been archived, check the archiving settings and policies to see if it can be retrieved.
  Check User Permissions: Ensure that the user has the appropriate permissions to access the paystub. This may require adjustments in user roles or authorizations.
  System Check: If the issue persists, it may be necessary to check for system errors or bugs. Consult with your SAP Basis team or technical support for assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP documentation for the HCM module, particularly the Employee Self-Service functionalities.
  User Training: Ensure that users are trained on how to correctly access their paystubs and understand the sequence numbering system.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.