How To Fix H2742 - Access to SAP documentation is not configured

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 742

• Message text: Access to SAP documentation is not configured

What causes this issue?

SAP documentation cannot be opened because the target address is not
configured for access.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Refer to SAP Note 2149786 to configure the SAP system in transaction
SR13.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2742 - Access to SAP documentation is not configured ?

  The SAP error message H2742, which states "Access to SAP documentation is not configured," typically indicates that the system is unable to access the SAP documentation due to configuration issues. This can occur in various scenarios, such as when trying to access help documentation or when using certain SAP transactions that require documentation access.
  
  Cause:
  
  Missing Configuration: The system may not be configured to access the SAP Help Portal or the relevant documentation.
  Network Issues: There may be network connectivity issues preventing access to the SAP documentation.
  Authorization Issues: The user may not have the necessary authorizations to access the documentation.
  System Settings: The settings in the SAP system for accessing online help may not be properly set up.
  
  
  Solution:
  To resolve the H2742 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the SAP system is configured to access the SAP Help Portal. This can typically be done in the SAP GUI by navigating to the