How To Fix H2741 - Profile parameters not maintained for Windows NT platform

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 741

• Message text: Profile parameters not maintained for Windows NT platform

What causes this issue?

Profile parameters are not maintained for platform Windows NT.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the platform is supported and if necessary maintain the
missing profile parameters. If the platform is supported, start Report
RSIWR_USER_HELP_VALUES_GET.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2741 - Profile parameters not maintained for Windows NT platform ?

  The SAP error message H2741 indicates that the profile parameters required for the Windows NT platform are not properly maintained. This can occur during the installation or configuration of an SAP system on a Windows NT server.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Missing Profile Parameters: The necessary profile parameters for the SAP instance are not set in the instance profile.
  Incorrect Profile Configuration: The profile may be incorrectly configured or corrupted.
  Installation Issues: There may have been issues during the installation process that led to incomplete configuration.
  Version Compatibility: The version of SAP being used may not be fully compatible with the Windows NT platform.
  
  Solution:
  To resolve the H2741 error, you can follow these steps:
  
  
  Check Instance Profile:
  
  Navigate to the instance profile directory, typically located in the C:\Program Files\SAP\SAP_Inst\ directory.
  Open the instance profile (usually named SAP<Instance Name>.PFL) using a text editor.
  Ensure that the required parameters for the Windows NT platform are defined. Common parameters include:
  
  rdisp/mshost
  rdisp/msserv
  rdisp/trace
  sapgui/user_sapgui
  
  
  If parameters are missing, add them according to your system requirements.
  
  
  
  Use SAP Profile Maintenance Tool:
  
  You can use transaction code RZ10 in the SAP GUI to maintain the profile parameters.
  Load the instance profile and check for any missing or incorrect parameters.
  Make necessary adjustments and save the changes.
  
  
  
  Restart the SAP Instance:
  
  After making changes to the profile, restart the SAP instance to apply the new settings.
  
  
  
  Check SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
  
  
  
  Consult Documentation:
  
  Review the installation and configuration documentation for your specific version of SAP to ensure all steps were followed correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the profile parameters and making adjustments, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Always check for SAP Notes related to your specific version and platform, as they may contain important updates or fixes.
  System Logs: Review the system logs for any additional error messages that may provide more context about the issue.
  Documentation: Refer to the official SAP documentation for installation and configuration on Windows NT for detailed instructions.
  
  By following these steps, you should be able to resolve the H2741 error and ensure that your SAP system is properly configured for the Windows NT platform.