How To Fix H2715 - Profile parameters not maintained for platform OS/2

H2715 - Overview

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 715

• Message text: Profile parameters not maintained for platform OS/2

What causes this issue?

Profile parameter eu/iwb/path_os2 or eu/iwb/path_os2 is not maintained
correctly for the platform.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the platform is supported and if necessary maintain the
missing profile parameters. If the platform is supported, start Report
RSIWR_USER_HELP_VALUES_GET.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2715 - Profile parameters not maintained for platform OS/2 ?

  The SAP error message H2715 indicates that the profile parameters for the operating system OS/2 are not maintained. This error typically arises when the SAP system is trying to access or utilize parameters that are not configured for the specified operating system.
  
  Cause:
  
  Unsupported Operating System: The OS/2 platform is not commonly used for SAP installations, and as such, the necessary profile parameters may not be set up.
  Missing Profile Parameters: The profile parameters required for the OS/2 platform may not have been defined in the instance profile.
  Incorrect Configuration: The system may be incorrectly configured to run on OS/2 when it should be on a different operating system.
  
  
  Solution:
  
  Check the Operating System: Verify that the SAP system is indeed intended to run on OS/2. If it is not, you may need to adjust the configuration to reflect the correct operating system.
  Maintain Profile Parameters:
  Access the instance profile using transaction code RZ10.
  Check the profile parameters for