How To Fix H2713 - Profile parameters not maintained for Apple Macintosh platform

SAP Error Message - Details

• Message type: E = Error

• Message class: H2 - KEN: Help Processor, Browser Startup, ...

• Message number: 713

• Message text: Profile parameters not maintained for Apple Macintosh platform

What causes this issue?

Profile parameter eu/iwb/path_mac or eu/iwb/path_mac is not correctly
maintained for the platform.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the platform is supported and if necessary maintain the
missing profile parameters. If the platform is supported, start Report
RSIWR_USER_HELP_VALUES_GET.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message H2713 - Profile parameters not maintained for Apple Macintosh platform ?

  The SAP error message H2713 indicates that the profile parameters required for the Apple Macintosh platform are not maintained. This error typically arises when trying to run an SAP system or application on a Mac environment, which may not be fully supported or configured correctly.
  Cause:
  
  Missing Profile Parameters: The SAP system requires specific profile parameters to be set for the Apple Macintosh platform, and if these are not configured, the error will occur.
  Platform Compatibility: The SAP system may not be fully compatible with the Macintosh platform, leading to issues in parameter recognition.
  Incorrect Installation: If the SAP system was not installed or configured correctly on the Mac, it may lead to missing parameters.
  
  Solution:
  
  
  Check Profile Parameters:
  
  Access the SAP system and navigate to the profile parameters configuration.
  Ensure that the necessary parameters for the Macintosh platform are defined. You can do this by using transaction code RZ10 to view and maintain profile parameters.
  
  
  
  Update Profile Parameters:
  
  If the parameters are missing, you may need to add them manually. Consult the SAP documentation or support for the specific parameters required for the Macintosh platform.
  After making changes, restart the SAP system to apply the new parameters.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be updates or patches available that resolve compatibility issues with the Macintosh platform.
  
  
  
  Consider Alternative Platforms:
  
  If the issue persists and you are unable to resolve it, consider running the SAP application on a supported platform (e.g., Windows or Linux) where the profile parameters are well-defined and supported.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for assistance. They can provide guidance specific to your SAP version and environment.
  
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for your specific version to understand the requirements for running SAP on different platforms.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Requirements: Always ensure that your system meets the necessary requirements for running SAP applications, including hardware and software specifications.
  
  By following these steps, you should be able to address the H2713 error and ensure that your SAP system is configured correctly for the Macintosh platform.