How To Fix GZ657 - Consolidation items are being processed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: GZ - Message class for FI-LC

• Message number: 657

• Message text: Consolidation items are being processed by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GZ657 - Consolidation items are being processed by another user ?

  The SAP error message GZ657, which states "Consolidation items are being processed by another user," typically occurs in the context of SAP's consolidation processes, particularly when multiple users are trying to access or process the same consolidation items simultaneously. This can lead to data integrity issues, so SAP locks the items to prevent concurrent modifications.
  Cause:
  
  Concurrent Access: Another user is currently processing the same consolidation items, leading to a lock on those items.
  Session Timeout: A previous session may not have been properly closed, leaving the items locked.
  System Configuration: The system may be configured to restrict access to certain items during specific processes.
  
  Solution:
  
  Wait and Retry: If another user is processing the items, the simplest solution is to wait until they finish and then try again.
  Check User Sessions: Use transaction codes like SM12 (to check for locked entries) or SM21 (to view system logs) to identify if another user is indeed processing the items.
  Contact the User: If you can identify the user who is locking the items, you may want to reach out to them to coordinate access.
  Release Locks: If you determine that a session is stuck or a user is no longer active, you may need to release the lock using transaction SM12. However, this should be done with caution and typically requires appropriate authorizations.
  System Configuration Review: If this issue occurs frequently, it may be worth reviewing the system configuration and user access protocols to minimize conflicts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for errors or warnings.
  SE38: To run reports that may help in identifying issues.
  
  
  User Training: Ensure that users are trained on how to properly close sessions and avoid leaving items locked.
  Documentation: Refer to SAP documentation or support notes for specific guidance related to your version of SAP and the consolidation module you are using.
  
  If the problem persists after trying these solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.