How To Fix GZ015 - The items catalog is being processed by another user.

SAP Error Message - Details

• Message type: E = Error

• Message class: GZ - Message class for FI-LC

• Message number: 015

• Message text: The items catalog is being processed by another user.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Please try again later.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GZ015 - The items catalog is being processed by another user. ?

  The SAP error message GZ015, which states "The items catalog is being processed by another user," typically occurs when multiple users attempt to access or modify the same item catalog simultaneously. This can happen in various SAP modules, particularly in materials management or inventory management, where item catalogs are used to manage and categorize items.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the item catalog, which locks the catalog for other users to prevent data inconsistencies.
  Session Timeout: A previous session may not have been closed properly, leaving the catalog in a locked state.
  System Configuration: Certain configurations in the SAP system may lead to locking issues if not set up correctly.
  
  Solution:
  
  Wait and Retry: If another user is processing the catalog, the simplest solution is to wait until they finish and then try again.
  Check Active Sessions: Use transaction codes like SM12 (to check for locks) to see if there are any active sessions that are locking the item catalog. If you find a session that should not be active, you may need to contact the user or system administrator to resolve it.
  Log Off Other Sessions: If you have multiple sessions open, log off from other sessions to ensure that you are not inadvertently locking the catalog.
  Contact System Administrator: If the issue persists, it may be necessary to contact your SAP system administrator to investigate further. They can check for any system-level locks or issues that may be causing the problem.
  Review Configuration: If this error occurs frequently, it may be worth reviewing the system configuration related to item catalog processing to ensure it is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM21 (to check system logs) for troubleshooting.
  User Documentation: Refer to SAP documentation or user manuals for specific guidance on item catalog management and locking mechanisms.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the GZ015 error and continue working with the item catalog in SAP.