How To Fix GX311 - Number of created exception information records for FI documents: &

SAP Error Message - Details

• Message type: E = Error

• Message class: GX - Archiving/Reorganization

• Message number: 311

• Message text: Number of created exception information records for FI documents: &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GX311 - Number of created exception information records for FI documents: & ?

  The SAP error message GX311 typically indicates that there is an issue with the number of exception information records created for Financial Accounting (FI) documents. This error can occur during the processing of financial documents, particularly when there are inconsistencies or issues with the data being processed.
  Cause:
  
  Data Inconsistencies: The error may arise due to inconsistencies in the data being processed, such as missing or incorrect information in the FI documents.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the requirements for processing FI documents.
  System Limitations: The system may have limitations on the number of exception records that can be created, and if this limit is exceeded, the error may occur.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may not be handling exception records correctly.
  
  Solution:
  
  Check Data Integrity: Review the FI documents that are causing the error. Ensure that all required fields are filled out correctly and that there are no inconsistencies in the data.
  Review Configuration: Check the configuration settings related to FI document processing. Ensure that they are set up correctly and in accordance with business requirements.
  Monitor Exception Records: If the system has a limit on the number of exception records, monitor the number of records being created and adjust the processing logic if necessary.
  Debugging: If the issue persists, consider debugging the process to identify where the error is occurring. This may involve looking at the code or logic that handles exception records.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Engage SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB02 (Change Document), and others that may help in analyzing the FI documents.
  SAP Documentation: Review SAP documentation related to FI document processing and exception handling for further insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the GX311 error and implement a suitable solution.