How To Fix GTR_GENERAL063 - Multiple Business Partner Recipients Functionality active (PSCD)

SAP Error Message - Details

• Message type: E = Error

• Message class: GTR_GENERAL - General Messages Grantor Management

• Message number: 063

• Message text: Multiple Business Partner Recipients Functionality active (PSCD)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTR_GENERAL063 - Multiple Business Partner Recipients Functionality active (PSCD) ?

  The SAP error message GTR_GENERAL063 indicates that there is an issue related to the configuration of multiple business partner recipients in the context of Public Sector Collection and Disbursement (PSCD). This error typically arises when the system is set up to handle multiple business partners for a single transaction, but the configuration or data does not align correctly.
  Cause:
  
  Multiple Business Partner Configuration: The system is configured to allow multiple business partners for a transaction, but the specific transaction or document does not have the necessary data or setup to support this.
  Missing or Incorrect Data: The business partner data may be incomplete or incorrectly assigned, leading to conflicts when the system tries to process the transaction.
  Inconsistent Settings: There may be inconsistencies in the settings related to business partner roles or the way they are assigned in the system.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for multiple business partners in the PSCD module. Ensure that the settings align with the intended use of multiple recipients.
  
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and verify the settings under Public Sector Management > Public Sector Collection and Disbursement > Business Partner > Define Business Partner Roles.
  
  
  
  Review Business Partner Data: Ensure that all necessary business partner data is correctly maintained. Check for:
  
  Correct assignment of roles to business partners.
  Completeness of the business partner master data.
  Any missing relationships or roles that may be required for the transaction.
  
  
  
  Transaction Data Review: Look at the specific transaction that triggered the error. Ensure that it is set up to handle multiple business partners correctly. This may involve:
  
  Checking the document type and its configuration.
  Ensuring that the transaction is correctly linked to the appropriate business partners.
  
  
  
  Testing: After making any changes, perform tests to ensure that the error no longer occurs. Create a test transaction with multiple business partners to verify that the system processes it correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the GTR_GENERAL063 error for any specific guidance or updates that may be relevant to your version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the GTR_GENERAL063 error and implement a solution to resolve it.