How To Fix GTR_GENERAL062 - Multiple Business Partner Recipients Functionality active (FI AP/AR)

SAP Error Message - Details

• Message type: E = Error

• Message class: GTR_GENERAL - General Messages Grantor Management

• Message number: 062

• Message text: Multiple Business Partner Recipients Functionality active (FI AP/AR)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTR_GENERAL062 - Multiple Business Partner Recipients Functionality active (FI AP/AR) ?

  The SAP error message GTR_GENERAL062 indicates that the functionality for multiple business partner recipients is active in the system, which can lead to issues when processing certain transactions in Financial Accounting (FI), specifically Accounts Payable (AP) and Accounts Receivable (AR).
  Cause:
  This error typically arises when:
  
  The system is configured to allow multiple business partners for a single transaction, but the transaction being processed does not meet the requirements for this configuration.
  There may be inconsistencies in the business partner data or the way the transaction is being executed, leading to conflicts with the multiple recipient functionality.
  
  Solution:
  To resolve the GTR_GENERAL062 error, consider the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for business partners in the SAP system. Ensure that the settings for multiple recipients are correctly defined and that the relevant business partner roles are assigned properly.
  
  
  
  Review Transaction Data:
  
  Examine the transaction data you are trying to process. Ensure that all required fields are filled out correctly and that the business partners involved are set up properly in the system.
  
  
  
  Single Recipient Option:
  
  If the transaction does not require multiple recipients, consider switching to a single recipient option if applicable. This may involve changing the transaction type or the way the business partners are assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the GTR_GENERAL062 error for specific guidance on your version of SAP. There may be additional patches or updates that address this issue.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the error no longer occurs. This may involve creating test transactions with the same parameters to confirm that the issue is resolved.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Business Partner Concept: Understand the business partner concept in SAP, which integrates customer and vendor data into a single entity. This can help in managing multiple roles and relationships effectively.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., BP for business partner maintenance) to manage business partner data.
  SAP Notes: Search for SAP Notes related to GTR_GENERAL062 for any known issues or fixes that may apply to your situation.
  
  By following these steps, you should be able to address the GTR_GENERAL062 error and ensure smooth processing of transactions in your SAP system.