How To Fix GTCN_MESSAGE421 - Max. Tax Refund Amount Deviation must be maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 421

• Message text: Max. Tax Refund Amount Deviation must be maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE421 - Max. Tax Refund Amount Deviation must be maintained ?

  The SAP error message GTCN_MESSAGE421 indicates that there is an issue with the configuration of the maximum tax refund amount deviation in the system. This error typically arises in the context of tax calculations, particularly when dealing with tax refunds in the Global Trade Services (GTS) module.
  Cause:
  The error occurs when the system detects that the maximum allowable deviation for tax refund amounts has not been properly maintained or configured. This can happen due to:
  
  Missing Configuration: The maximum tax refund amount deviation has not been set up in the system.
  Incorrect Settings: The existing configuration may not meet the requirements for the transaction being processed.
  Data Entry Issues: The data being processed may exceed the configured limits, leading to the error.
  
  Solution:
  To resolve the GTCN_MESSAGE421 error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for tax refund amounts in the GTS module.
  Ensure that the maximum tax refund amount deviation is defined correctly.
  
  
  
  Maintain Maximum Tax Refund Amount:
  
  Go to the relevant configuration path in SAP GTS:
  
  SPRO ? SAP Global Trade Services ? Basic Settings ? Tax ? Maintain Maximum Tax Refund Amount Deviation.
  
  
  Set the appropriate values for the maximum tax refund amount deviation based on your business requirements.
  
  
  
  Review Transaction Data:
  
  Check the transaction data that triggered the error. Ensure that the amounts being processed are within the limits defined in the configuration.
  If necessary, adjust the transaction data to comply with the configured limits.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring tax refund amounts and handling related errors.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By ensuring that the maximum tax refund amount deviation is properly maintained and configured, you should be able to resolve the GTCN_MESSAGE421 error effectively.