How To Fix GTCN_MESSAGE420 - Max. Tax Refund Amount Deviation must be maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 420

• Message text: Max. Tax Refund Amount Deviation must be maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE420 - Max. Tax Refund Amount Deviation must be maintained ?

  The SAP error message GTCN_MESSAGE420, which states "Max. Tax Refund Amount Deviation must be maintained," typically occurs in the context of tax refund processing, particularly in the Global Trade Services (GTS) module. This error indicates that there is a configuration issue related to the maximum allowable deviation for tax refund amounts.
  Cause:
  
  Configuration Missing: The maximum tax refund amount deviation has not been defined in the system. This is often a requirement for tax refund processing to ensure that the amounts being processed are within acceptable limits.
  Incorrect Settings: The settings for tax refund processing may be incorrectly configured, leading to discrepancies in the expected and actual refund amounts.
  Data Entry Errors: There may be errors in the data entered for tax refund requests, leading to amounts that exceed the configured limits.
  
  Solution:
  
  
  Maintain Configuration:
  
  Navigate to the relevant configuration settings in SAP GTS.
  Go to the area where tax refund settings are maintained (this may vary based on your specific SAP version).
  Define or adjust the maximum tax refund amount deviation according to your business requirements.
  Ensure that the settings are saved and activated.
  
  
  
  Review Tax Refund Requests:
  
  Check the specific tax refund request that triggered the error.
  Verify the amounts entered and ensure they are within the limits set in the configuration.
  Correct any discrepancies in the data entry.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to tax refund processing in GTS for detailed guidance on configuration settings.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs and that the tax refund process works as expected.
  
  
  
  Seek Support:
  
  If the issue persists after configuration changes, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to GTS and tax refund processing, such as /GTS/ for Global Trade Services.
  User Roles: Ensure that the user attempting to process the tax refund has the necessary authorizations to access and modify the relevant configuration settings.
  
  By addressing the configuration and ensuring that the data entered is accurate, you should be able to resolve the GTCN_MESSAGE420 error effectively.