How To Fix GTCN_MESSAGE349 - Both VAT and consumption tax refund amount are 0

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 349

• Message text: Both VAT and consumption tax refund amount are 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE349 - Both VAT and consumption tax refund amount are 0 ?

  The SAP error message GTCN_MESSAGE349 indicates that both the VAT (Value Added Tax) and consumption tax refund amounts are zero. This typically occurs in the context of tax processing within SAP, particularly when dealing with tax returns or refunds.
  Cause:
  
  No Taxable Transactions: There may not be any transactions that incurred VAT or consumption tax, leading to a zero refund amount.
  Incorrect Configuration: The tax codes or tax settings in the system may not be configured correctly, resulting in no tax being calculated.
  Data Entry Errors: There could be errors in the data entry for the transactions, such as incorrect tax codes or amounts.
  Timing Issues: The transactions may not have been posted in the correct period, or the relevant tax data may not have been updated.
  Document Status: The documents related to the tax refund may not be in a status that allows for processing.
  
  Solution:
  
  Review Transactions: Check the transactions that should have incurred VAT or consumption tax. Ensure that they are correctly recorded and that the appropriate tax codes are applied.
  Check Tax Configuration: Verify the tax configuration in the system. Ensure that the tax codes are set up correctly and that they are applicable to the transactions in question.
  Validate Data Entry: Review the data entry for any errors. Ensure that all relevant fields are filled out correctly and that the amounts are accurate.
  Update Periods: Ensure that the transactions are posted in the correct accounting periods and that the tax data is up to date.
  Document Status Check: Ensure that all relevant documents are in the correct status for processing. If necessary, change the status of the documents to allow for tax processing.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling tax-related issues.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to GTCN_MESSAGE349 for additional insights or patches that may address the issue.
  Tax Reporting: Familiarize yourself with the tax reporting requirements in your jurisdiction to ensure compliance.
  User Forums: Engage with SAP user forums or communities for shared experiences and solutions from other users who may have encountered the same error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a professional with expertise in SAP tax processing.