How To Fix GTCN_MESSAGE347 - Export invoice &1 only can be edited in refund list &2

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 347

• Message text: Export invoice &1 only can be edited in refund list &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE347 - Export invoice &1 only can be edited in refund list &2 ?

  The SAP error message GTCN_MESSAGE347 indicates that you are trying to edit an export invoice that is not in the correct context for editing. Specifically, it states that the invoice can only be edited in the refund list associated with it. This typically occurs in the context of handling export invoices and refunds in SAP systems, particularly in modules related to Global Trade Services (GTS) or Financial Accounting.
  Cause:
  
  Incorrect Context: The invoice you are trying to edit is not in the appropriate status or context for editing. It may be locked or finalized in a way that prevents changes outside of the refund list.
  System Configuration: There may be specific configurations or settings in the SAP system that restrict editing of certain documents based on their status or type.
  User Permissions: The user may not have the necessary permissions to edit the invoice in the current context.
  
  Solution:
  
  Access the Refund List: Navigate to the refund list (transaction or screen) where the invoice is supposed to be edited. This is usually where you can manage refunds and related documents.
  Check Invoice Status: Verify the status of the invoice. If it is finalized or in a locked state, you may need to reverse or unlock it before making changes.
  User Permissions: Ensure that you have the appropriate permissions to edit the invoice. If not, contact your SAP administrator to grant the necessary access.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with for more detailed instructions on handling export invoices and refunds.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  SAP GTS: If you are using SAP Global Trade Services, familiarize yourself with the processes related to export invoices and refunds, as they may have specific workflows.
  Transaction Codes: Familiarize yourself with relevant transaction codes that pertain to invoice management and refunds in your SAP environment.
  User Training: Ensure that users are trained on the proper procedures for handling export invoices and refunds to minimize errors.
  
  By following these steps, you should be able to resolve the error and successfully edit the export invoice as needed.