How To Fix GTCN_MESSAGE307 - Verification document &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 307

• Message text: Verification document &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE307 - Verification document &1 does not exist ?

  The SAP error message GTCN_MESSAGE307 ("Verification document &1 does not exist") typically occurs in the context of the SAP Global Trade Services (GTS) module. This error indicates that the system is unable to find a verification document that is expected to exist for a particular transaction or process.
  Causes:
  
  Missing Document: The verification document referenced by the system does not exist in the database. This could be due to it not being created, being deleted, or not being properly saved.
  Incorrect Document Number: The document number provided in the transaction may be incorrect or mistyped.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP GTS and SAP ERP).
  Authorization Issues: The user may not have the necessary permissions to view or access the verification document.
  Configuration Issues: There may be configuration problems in the GTS settings that prevent the document from being generated or recognized.
  
  Solutions:
  
  Check Document Existence: Verify if the verification document actually exists in the system. You can do this by searching for the document number in the relevant transaction or report.
  Correct Document Number: Ensure that the document number you are using is correct. Double-check for any typos or errors.
  Create the Document: If the document does not exist, you may need to create it manually or ensure that the process that generates it is functioning correctly.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the verification document.
  Check Configuration: Review the configuration settings in SAP GTS to ensure that everything is set up correctly for document generation and processing.
  Consult Logs: Look at the application logs or system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to GTCN_MESSAGE307.
  Documentation: Review the SAP GTS documentation for details on how verification documents are created and managed.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS that may help in troubleshooting (e.g., /GTS/VERIF for verification documents).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.