How To Fix GTCN_MESSAGE270 - Define commission account determination; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 270

• Message text: Define commission account determination; see long text

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You do this in the <DS:SIMG.GTCN_V_ACC_DET>Define Posting Rules for Tax
Refunds</> customizing activity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE270 - Define commission account determination; see long text ?

  The SAP error message GTCN_MESSAGE270, which states "Define commission account determination; see long text," typically occurs in the context of commission processing within the SAP system. This error indicates that the system is unable to determine the appropriate commission account for a transaction because the necessary configuration has not been set up.
  Cause:
  The primary cause of this error is that the commission account determination settings have not been defined in the system. This can happen if:
  
  The configuration for commission accounts has not been completed.
  The relevant account determination rules are missing or incorrectly set up.
  The necessary master data (like customer or product master) is not properly maintained.
  
  Solution:
  To resolve this error, you need to define the commission account determination in the SAP system. Here are the steps to do so:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Sales and Distribution -> Basic Functions -> Commission -> Commission Account Determination.
  
  
  
  Define Account Determination:
  
  In the account determination section, you will need to define the rules for how commission accounts are determined based on various criteria (e.g., sales organization, distribution channel, etc.).
  Ensure that you have the necessary account assignments for the commission accounts.
  
  
  
  Check Master Data:
  
  Verify that the relevant master data (customers, products, etc.) is correctly maintained and linked to the appropriate commission accounts.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, perform a test transaction to ensure that the commission account determination works as expected and that the error no longer appears.
  
  
  
  Consult Documentation:
  
  If you are unsure about the specific settings, refer to the SAP documentation or help files related to commission processing for more detailed guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or VA01 for creating sales orders to test the setup.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution (SD) or Commission Management.