How To Fix GTCN_MESSAGE253 - Verification doc. &1 with user status &2 cannot be changed with others

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 253

• Message text: Verification doc. &1 with user status &2 cannot be changed with others

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE253 - Verification doc. &1 with user status &2 cannot be changed with others ?

  The SAP error message GTCN_MESSAGE253 indicates that a verification document (often related to a financial or compliance process) cannot be changed because it is associated with a specific user status. This typically occurs in the context of document management or workflow processes where certain statuses restrict modifications to ensure data integrity and compliance.
  Cause:
  
  User Status Restrictions: The document has a user status that prevents changes. This is often set to ensure that once a document reaches a certain stage in a workflow, it cannot be altered to maintain its integrity.
  Document Locking: The document may be locked by another user or process, preventing any changes.
  Configuration Settings: The system may be configured to restrict changes based on specific user statuses.
  
  Solution:
  
  Check User Status: Review the user status of the document. If the status is set to a level that restricts changes, you may need to change the status to allow modifications. This can typically be done by a user with the appropriate permissions.
  Unlock Document: If the document is locked, check if another user is currently editing it. You may need to wait until they finish or contact them to unlock it.
  Consult Configuration: If the user status is correct but changes are still restricted, consult with your SAP administrator or configuration team to review the settings related to user statuses and document changes.
  Use Appropriate Transactions: Ensure you are using the correct transaction codes or processes to make changes to the document. Some transactions may have specific restrictions based on the document's status.
  
  Related Information:
  
  User Status Management: Understanding how user statuses are defined and managed in your SAP system can help in troubleshooting similar issues in the future.
  SAP Documentation: Refer to SAP Help documentation for detailed information on user statuses and document management processes.
  Authorization Checks: Ensure that you have the necessary authorizations to change the document status or make modifications.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.